Shipping

Orders are fulfilled and shipped Monday – Friday via USPS, excluding selected holidays and weekends. Processing time can take up to 1-4 business days and is not included in the shipping time. Orders placed on weekends and all U.S. holidays are processed the following business day. All orders will be provided a tracking number and will receive shipping insurance up to $200. 

Domestic USA Shipping Rates

  • Economy/Ground | Free (5 - 8 Business Days)
  • Standard Priority  | $6.99 (3 - 4 Business Days)
  • Priority Express    | $29.99 (Overnight Shipping)

International Shipping Rates

  • Standard Priority | $24.99 (6 - 12 Business Days)
  • Priority Express   | $34.99 (1 - 5 Business Days)

Get Free Shipping On All Purchases of $150 or More!

  • Only U.S orders with a minimum purchase of $150 or more excluding taxes are eligible for free economy shipping. The free shipping code will be automatically applied at check out if applicable. 
  • Prices listed on the website are in U.S dollars and will be charged in U.S dollars for all orders placed. 
  • Shipping and handling charges are not refundable; charges include order processing, item selection, packaging, and transportation of items.

Please ensure that your address is correct when you place your order. In the event that your order is returned to us as undelivered there will be a 10% restocking fee deducted from your store credit refund. If we issue a store credit refund, it will be minus the restocking fee and the shipping cost.

Pre-Orders

  • Pre-Orders are orders placed before the merchandise is available, with the understanding that the merchandise will be shipped later. Information for a pre-order item will be in the item description box.

Cancellation and Changes

  • After your order has been shipped, we cannot change the order or the shipping option. If your order is not deliverable and is returned to us, you will be issued an e-Gift card as store credit for the purchase price of your items (minus the 10% restocking fee and shipping fees). In the event you'd like us to reship your package, you will be charged a shipping fee of your choice.

Missing Package

If your package hasn’t arrived, submit a Missing Mail Search Request with the USPS or connect with a USPS representative at 1-800-275-8777. Be sure to provide the following information when filing a request:

  • Sender Mailing Address
  • Recipient Mailing Address
  • Size and Type of container or envelope 
  • Identifying information such as your USPS Tracking number(s)
  • Description of the contents such as what it is and the brand, model, color, or size, if applicable
  • Pictures that could help them recognize your item

Once your package is marked as delivered, Vanities Playhouse By V. is no longer held responsible for any lost, stolen, or missing packages.

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